Frequently Asked Questions(F.A.Q)

Frequently Asked Questions(F.A.Q)

2024-09-30 01:41
How to Download Royale Online?

Royale Online is available on the stores;

Google Play: Download Here

Apple Appstore: Download Here

Huawei AppGallery: Download Here

APK File for Android devices: Download Here

Testflight link for Apple devices: Download Here

Apple users should install Testflight Application first.

Is Real Money Transfer (RMT) prohibited in the game?

We care about the safety of our players; If you send any character buy/sell, item buy/sell, yang buy/sell, etc. for real money in the game, your account or accounts will be banned. However, it is not possible for us to supervise and control these activities. In case of any negative situation, we would like to state that we are not responsible as the Royale Online team.

I Found A Bug In The Game Will My Account Be Blocked?

You can report any Error you encounter in your account by sending an e-mail to [email protected].
If you do not report the use of errors that you encounter in the game that may put you in a more advantageous position than other players and if detected, your account will be blocked.

How Does Fishing Work, Why I can't buy Paste and Worms from NPCs?

The Fishing System has been re-organised to be a system where the more active player earns more rewards depending on the activity of our users. Instead of buying Paste and Worm from NPCs; it drops from the monsters that our users kill when they are active. With the 1.3 Update, the Auto Fishing option has been integrated into the game. Depending on the Fishing Rod Level of our users, all fish attached to our infrastructure can be caught. In addition, Clams can also be obtained directly from Fishing Activity.

What are the Metin locations and spawn time?

Metins are the centre of the mechanics in the game, which are the most popular among our users in the game. You can ask our community about Metin Locations and Spawn Time. However, with the upcoming updates, Metin Spawn Places and Time will dynamically change in order to offer a better game experience to our users.

Why is the number of channels not increased?

Channel increases are not made in order to maintain or not destroy the current economic balance of the game.

Can't Login to the Game Due Busy Servers

There are currently 6 Channels on our server. Channels may be full on the days of events. Depending on this situation, your access to the server may be delayed.

How Do I Obtain the Enchantment Scroll?

You can obtain the Enchantment Scroll through our in-game events and the Item Market.

Where are the Loot Pet Pick Settings?

You can access the Pick Settings for Loot Pets directly by clicking on the Loot Pet Icon.

What is a Loot Pet & How to get one?

Loot Pets are cute friends that help our users automatically collect items obtained by killing monsters. They can be obtained directly from the Item Market or from our in-game events.

Is There a Belt System?

No, the Belt system is not available on Ephesus server.

Is there an alchemy system in the game?

No, the alchemy system is not available on Ephesus server.

Which payment methods can I use in the store?

You can make your payments through your local and international credit, debit, prepaid cards, with e-pin/voucher codes sold by our authorized e-pin sellers and directly from your phone through application stores.

Where and How Do I Use DC?

You can make purchases by logging in through Website and click "Cash" menu or from the Item Market in the game.

What is DC?

DC is an in-game currency that allows you to purchase utility items from the Item Market within the game.

What are Starter Items?

Starting items are "Apprentice Chest“ and ”+0 Set Items’

Will there be a New Server? If yes, when?

We do not have any new server planning yet. Our goal is to optimise the user experience and provide an bug-free gaming experience. Before the new server is opened, the announcement will be made to the users via our social media platforms.

What Will Happen to Ephesus Server After Early Access?

Ephesus Server is the first server of Royale Online and will continue its way with developments and updates after early access.

Will Our Characters Reset After Early Access?

There will be no reset or loss of your characters after the official release.

When will the Game Officially Released ?

As the Royale Online team, we will release the game officially, after making it the most stable and smooth according to users' experiences.

I did everything but I didn't get an e-mail, what can I do?

If you cannot log in even though you have performed the above steps, you can contact our Support Team via [email protected] e-mail address.

I can't Enter the Game because I cannot get an E-Mail

Firstly, you should make sure whether your account has e-mail confirmation. If your account does not have E-Mail Confirmation, you must log in via Website and confirm the e-mail confirmation process via the Confirm Button in the message sent to your e-mail, then click the ‘Authorise This Device’ button in the Device Authorisation e-mail that will be sent to your e-mail. After these steps, you can log in to the game.
In some cases, the e-mail may fall into the spam/junk folder.

What is Device Authorisation?

Device Authorisation is a system that we have integrated to prevent problems experienced by our users in password sharing or account security. Device authorisation confirmation is sent to your e-mail as an additional security confirmation for devices logged into your account for the first time. If you approve, you can log in to the game from new devices.

What is E-mail Confirmation?

E-mail Confirmation is a system that we have integrated to ensure the security of our users. It is a measure we have introduced in order to prevent unauthorised access to our users' accounts and negative situations that they may experience in their accounts. We recommend that all our users make e-mail confirmation for the security of their accounts.

What are the minimum system requirements of Royale Online?

For Android devices;

  • A 64-bit processor

  • 4GB RAM or more

  • Android 9 (Android P) or later operating system

For IOS devices;

  • A 64-bit processor

  • 4GB RAM or more

  • iOS 12 or later operating system

What's the solution of "This application is not available in your country" error?

Those who are facing with this issue can download the game via;

Android Users: Download Here

Apple Users: Download Here

Apple users should install Testflight Application first.

What are the Social Media Accounts and What is the Website?

Our official Website: Click Here

Our official Facebook address: Click Here

Our official Instagram account: Click Here

Our official YouTube channel: Click Here

Our official Discord address: Click Here

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